Things to know!

THINGS TO KNOW BEFORE COMING IN:

Please check our home page for any private event announcements before booking. The facility may close for a private event, and guests may be required to leave if a private event begins during their visit.

All bookings are final. We are unable to offer refunds, credits, or reschedule requests.
Reservations are required for weekends and holidays only. All other days are walk-in play!
Everyone is required to have a signed waiver on file - including ALL adults.
Children must be supervised by a guardian at all times.
Changing or substituting children, parents, guardians, or adults after check-in is not permitted for safety reasons.
Children that are not fully potty trained must wear pull ups at all times. There will be a clean up fee if an accident happens for upto $100.00.
If your child is not feeling well, we kindly ask that you visit us another day. For the safety and comfort of all families, we follow a health and safety policy and may request guests to return at a later time if a child appears unwell.
Admission is charged for all children up to age 15. Active play is designed for children ages 6 months to 12 years. Guests over 12 may enter play areas only to assist younger siblings.
Grippy socks are required for all Kids and everyone is required socks! You may bring your own, or purchase some at the front desk. NO BAREFEET ALLOWED.
Birthday celebrations are not permitted during Open Play. This includes, but is not limited to, bringing birthday cakes or cupcakes, candles, decorations, balloons, table covers, themed plates, napkins or utensils, party favors, gifts, singing "Happy Birthday," or combining or reserving tables for a birthday celebration.
- Wonderworld Playzone reserves the right to remove party items or end any unauthorized birthday celebration. No refunds will be issued for failure to comply with this policy.
For safety and capacity control, re-entry is not allowed. Guests who exit the facility will not be permitted back in.
No outside food and drinks allowed in the facility.